What Does a Certified Medical Assistant Do?


Whenever you walk into any healthcare institution, you are highly likely to witness the medical assistants in action. These healthcare professionals are often overlooked but play a crucial role in the running of any facility. They are among the first professionals the patient is likely to see in a clinic or a hospital. However, the friendly greetings and screening questions these medical assistants perform barely scratch the surface of their responsibilities. Their role is extremely versatile.

To be a certified medical assistant, you must complete a certified or associate’s degree from an accredited program. You can learn more at World Street Magazine if you are interested in becoming a certified medical assistant. CMAs perform many duties in medical offices, and it could be anything from filing insurance claims to taking the vital signs of a patient. It’s a tough job and one that can only be executed effectively with the right training. Some of the responsibilities of a certified medical assistant include;


Welcoming patients 

One of a certified medical assistant’s roles is to welcome patients into the healthcare facility by greeting them in person or over the phone. Part of that responsibility involves making them feel someone cares, and they are in safe hands.

Verifying patient information 

In any healthcare facility, the doctors and nurses have so many duties to perform. They don’t have the time to interview patients, record medical history, or confirm the visit’s purpose. Such tasks are passed to the medical assistants.

Performing preliminary physical tests

Another responsibility of a certified medical assistant is to take blood pressure, weight, and patient temperature. They do all these before the patient can see the doctor. While at it, they should provide the doctor with the patient’s history information.

Filling out insurance paperwork 

CMAs are supposed to ensure that the patient’s stay is as comfortable as possible when they walk to the healthcare facility. Other medical professionals have their responsibilities leaving most of the paperwork, such as filling out insurance to the medical assistants.

Sterilizing equipment 

In any healthcare institution, sterilizing equipment is a must to guarantee the safety of the patients. The last thing a doctor wants is using unsterilized equipment that ends up causing an infection to the patient. The result could be unending paperwork. Certified medical assistants must sterilize all the equipment within the hospital thoroughly to ensure it’s safe to use.

Drawing blood 

When a patient requires samples taken for testing, the medical assistants can help out, especially if there isn’t a phlebotomist around. He/she can collect the samples and take them to the lab for testing.

Assists in authorizing prescription refills

Doctors and nurses are too busy attending to other patients, so if there’s someone who needs a prescription refill, medical assistants take care of it. They know about various drugs so they can comfortably execute their responsibilities.

Certified medical assistants have many responsibilities, and there’s no real limit to what they can do. Depending on the workplace, various specializations and roles of CMAs can vary significantly depending on the kind of work environment. It can be a challenging career, so it’s advisable to enroll in a reputable institution with an accredited program.

Sophia Owen
Sophia is currently working at World Street Magazine. Freelance copywriter & blogger specializing at World Street Magazine. Want engaging blog posts or converting copy to boost website traffic for your businesses? Here within one click Linkedin

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